Privacy policy

Last updated: December 21, 2025

1. Legal Entity & Applicability

This Privacy Policy applies to Detailing Notch, a brand owned and operated by Commercial Wheels, having its registered office at A-47, Upper Ground Floor, GT Karnal Road Industrial Area, Ashok Vihar, New Delhi – 110033, India.

Detailing Notch operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Detailing Notch is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, store, protect, and disclose your personal information when you visit, use, or make a purchase through the Services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to personal data handling.

2. Personal Information We Collect

“Personal information” refers to information that identifies or can reasonably be linked to an individual.

We may collect the following categories of personal information:

  • Contact details: name, email address, phone number, billing and shipping address

  • Financial information: payment method details and transaction confirmations
    (Note: We do not store credit/debit card details. Payments are processed securely by RBI-compliant payment gateways.)

  • Account information: login credentials, preferences, settings

  • Transaction information: order history, cart activity, returns or replacements

  • Communication data: customer support queries and correspondence

  • Device & usage data: IP address, browser type, device identifiers, interaction data

3. Sources of Personal Information

We collect personal information:

  • Directly from you when you place an order, contact us, or use our Services

  • Automatically through cookies and similar technologies

  • From service providers such as payment gateways, logistics partners, and Shopify

  • From third-party partners where permitted by law

4. Use of Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Improve website performance and user experience

  • Analyze traffic and usage patterns

  • Support marketing and advertising efforts

You may control cookie preferences through your browser settings. Disabling cookies may affect certain site functionalities.

5. How We Use Your Personal Information

We use your personal information to:

  • Process orders, payments, deliveries, replacements, and customer support requests

  • Communicate transactional and service-related information

  • Improve and personalize your shopping experience

  • Conduct marketing and promotional communications (with opt-out options)

  • Detect fraud, prevent misuse, and ensure platform security

  • Comply with legal obligations and enforce our policies

6. Disclosure of Personal Information

We may share your personal information with:

  • Shopify and technology service providers

  • Payment gateways and logistics partners

  • Marketing and analytics partners

  • Legal or regulatory authorities when required by law

  • Affiliates within our corporate group

We do not sell customer personal data.

7. Data Security & Retention

We implement reasonable security practices and procedures as required under Indian law to protect personal data.

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Services are not intended for individuals below the age of majority. We do not knowingly collect personal information from minors.

9. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of personal data

  • Withdraw consent for marketing communications

Requests can be made by contacting us at the details provided below.

10. International Data Transfers

Your personal information may be transferred to and processed outside India, including by Shopify and its service providers, in accordance with applicable data protection laws and safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Continued use of the Services constitutes acceptance of the revised policy.

12. Contact & Grievance Redressal

Legal Entity: Commercial Wheels
Brand: Detailing Notch

Email: support@detailingnotch.com
Phone: +91-9910590977
Business Hours: Monday to Saturday | 10:30 AM – 6:30 PM

Registered Address:
A-47, Upper Ground Floor,
GT Karnal Road Industrial Area,
Ashok Vihar, New Delhi – 110033, India